Application Support
Lisbon, Portugal
Applications: 5

Description:


As e.near’s Application Support, you will be:

• Be part of an international team

• Work and communicate effectively within a team

 

Task and Responsibilities:

• Minimal 5 years proven experience as support of a functional team (preferably Finance industry)

• Supporting both Production and Non-PROD environments

• Supporting business users with generating SQL queries

• Working closely with developers and engineers to automate / implement with tools to support /deploy /monitor the environments

• Understand development lifecycles and terminologies

• Understand devOps technologies and have worked within a Product Organization setup

• Working with technologies such as ElasticSearch, Logstash, Kubernetes, Nagios, Control-M and Sophis

• Handling incidents with Engineers / Database Engineers and Development within a timely manner

• Writing retrospectives and working with relevant stakeholders to identify root cause for incidents

• Supporting and coordinating BCM/ Disaster Recovery exercises

• Working with external vendors for outsourced services for both change and incident resolution

• Should have good availability to support priority incidents and colleagues

 

Required Skills:

• Experienced supporting Java based applications running on Ubuntu OS

• Experienced supporting applications running on Windows

• Has strong understanding of infrastructure

• Proven experience implementing monitoring solutions (preferably ElasticSearch / Nagios)

• Proven experience working with centralized logging solutions (Kibana would be preferable)

• GIT / JIRA / Confluence administration

• Experienced with Control-M (batch control tool) or an equivalent batch control tool

• Experience with Nolio deployment tool (or equivalent experience working with and automating with deployment tools) would be beneficial

• Ability to support / coordinate incidents and communicate with relevant stakeholders

• Understanding of devOps technologies such as Terraform / Ansible / Docker would be beneficial

• Willing to script

• Strong SQL / Oracle skills is a must

• Any bash / PowerShell / python / Terraform / Ansible development experience would be a bonus

• Fluent in English, German a plus

 

Company Benefits:

•  Great environment to keep growing on software development knowledge and good practices

•  Regular training and mentoring

•  Awesome Tech Events

•  Amazing work-life balance

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